Benefits at a glance
The Cerebro feature 'Rule based call forwarding' allows users of Skype for Business to set up extremely flexible call forwarding so that they are easy to reach. This results not only in a more balanced working environment by relieving employees, increasing productivity, more professional visibility, and more satisfied customers.
See also Feature description Rule-Based Call Forwarding
With Cerebro calls to a colleague's telephone can be picked up easily. colima Cerebro supports both the following functions:
- Group Pickup, when the call can be picked up from a defined Pickup Group, and
- Direct pickup, picking up a call from a particular telephone .
Universal Call Pickup with Cerebro functions with Skype for Business Client as well as with any compatible hard phone and with Skype for Business Mobile.
Universal Call Pickup allows users to comfortably pick calls from phone to phone, Desktop Client to Desktop Client and phone to Desktop Client and vice versa. Universal Call Pickup' functions regardless of whether the Skype for Business Client is started or not. Email notifications are also possible for Universal Call Pickup.
Learn more about Cerebro in those videos/articles:
- Universal Call Pickup preview video
- Blog post from IT-Expert Greig Sheridan - Call Pickup: A history lesson, I explain the different types & compare the Lync 2013 CU1 feature with Cerebro.
Cerebro offers many functions under one roof, which otherwise are obtained and installed through separate tools and Addins, with partially insufficient support, from various manufacturers and could interfere with each other.
Unlike adaptive solutions colima Cerebro is developed with the same technologies as Microsoft Skype for Business and is directly based on the Microsoft Skype for Business interfaces, so colima Skype for Business products are permanently fully compatible.
Due to the direct set up on the various Skype for Business APIs ,and Cerebro's lean application architecture, it requires very little system resources.
Scaled through the direct set up on the flexible architecture of Microsoft Skype for Business, colima Cerebro will even satisfy the needs of organizations with tens of thousands of users.
A significant simplification of the setup process is achieved by that there is with this Cerebro version only one installation file: Both new installations and updates are done with the same setup package regardless of the Skype for Business Server version. Thus, only one setup file is needed for all platforms (Lync/Skype for Business 2010, 2013 and 2015). This makes it simple and clear for the Skype for Business Admin to install and maintain Cerebro.